Morava Care

1. About Morava

Morava Care LLC ("Morava," "we," "us," or "our") operates a mobile application and website that helps patients in Oklahoma discover healthcare providers and request appointments. Morava is not a healthcare provider, medical practice, or insurance company.

By using the Morava app or website (collectively, the "Service"), you agree to these Terms of Service ("Terms"). If you do not agree, please do not use the Service.

2. Eligibility

To use Morava, you must:

• Be at least 13 years old. Users between 13 and 17 must have parental or guardian consent.
• Users under 13 are not permitted to create accounts (COPPA compliance).
• Provide accurate and truthful information when creating your account.
• Not use the Service on behalf of another person without authorization.

3. Not Medical Advice

Morava facilitates appointment requests between patients and independent healthcare providers. We do not employ, supervise, or control any healthcare provider listed on the platform. Providers are solely responsible for the care they deliver.

4. Your Account

When you create an account, you agree to:

• Provide accurate, complete, and current information.
• Keep your password confidential and not share your account.
• Notify us immediately of any unauthorized use at support@moravacare.com.
• Be responsible for all activity that occurs under your account.

We reserve the right to suspend or terminate accounts that violate these Terms, provide false information, or engage in abusive behavior toward providers or staff.

5. Appointment Bookings

Morava allows you to request appointments with healthcare providers. Please note:

• An appointment request is not a confirmed appointment until the provider accepts it.
• Providers may decline, reschedule, or cancel appointments at their discretion.
• Morava is not responsible for provider cancellations, delays, or the quality of care received.
• You are responsible for arriving on time and providing accurate information.
• Some providers listed on Morava may not yet have claimed their profile. We will attempt to notify unclaimed providers of booking requests, but confirmation is not guaranteed.

6. Health Information

You may provide health information through Morava's health profile feature. By doing so, you:

• Confirm that the information is accurate to the best of your knowledge.
• Authorize Morava to share that information with providers you book with.
• Understand that inaccurate health information may affect the quality of care you receive.

Morava handles health information in accordance with our Privacy Policy and applicable law, including HIPAA where applicable.

7. Family Members and Dependents

You may book appointments for family members or dependents using your account. By doing so, you represent that you have legal authority to make healthcare decisions for those individuals, or that you have their consent to share their health information with providers through Morava.

8. Prohibited Conduct

You agree not to:

• Use Morava for any unlawful purpose.
• Submit false, misleading, or fraudulent information.
• Harass, threaten, or abuse healthcare providers or Morava staff.
• Attempt to access another user's account or health information.
• Reverse engineer, scrape, or copy any part of the Service.
• Use the Service to spam, solicit, or advertise.
• Interfere with the security or proper functioning of the Service.

9. Provider Listings

Providers listed on Morava are independent professionals. Morava does not verify, endorse, or guarantee the qualifications, credentials, or quality of any provider. We encourage you to independently verify provider credentials through the Oklahoma Medical Board or relevant licensing authority.

Provider profiles may be incomplete or not yet claimed by the provider. Information such as accepted insurance, hours, and availability is subject to change.

10. Intellectual Property

All content, design, logos, and software on Morava are owned by Morava Care LLC or its licensors. You may not copy, reproduce, or distribute any part of the Service without our written permission.

By submitting any content to Morava (such as reviews or feedback), you grant us a non-exclusive, royalty-free license to use that content to operate and improve the Service.

11. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. MORAVA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT PROVIDER INFORMATION IS ACCURATE OR CURRENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MORAVA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING DAMAGES RELATED TO MEDICAL CARE RECEIVED OR NOT RECEIVED THROUGH THE PLATFORM.

MORAVA'S TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED $100.

12. Indemnification

You agree to indemnify and hold harmless Morava Care LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms or your use of the Service.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the new Terms in the app and updating the effective date above. Continued use of the Service after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Oklahoma County, Oklahoma.

15. Contact Us

If you have questions about these Terms, please contact us: